Returns and Refunds
You shall examine the goods immediately upon collection/delivery for any deficiencies and/or damages. Claims (if any) must be lodged to our customer service hotline 03-77830011 at the time of collection/ delivery; otherwise, we shall have the discretion to refuse your claim.
Exchange of the product or refund for the product can be arranged for the following reasons:
• If the product is obviously damaged upon collection at time of delivery.
• If the product ordered is different from the item delivered.
We will inspect the returned product upon return by you. If one or more of the conditions in paragraph 2 above is fulfilled, you are entitled to choose between an exchange of the product if the product is available in our stock, or for a refund to be made to you after 30 days from the approved return date.
Goods returned for a refund shall be refunded at the price which you had paid at the point of ordering.
Goods returned address:
AV FUTURE LINK SDN BHD (AVF)
No. 23A, Jalan 5/152, Taman Perindustrian O.U.G.,
Jalan Puchong, 58200 Kuala Lumpur, Malaysia.
Tel: +6(03) 7783 0011
Return & Refund Policy